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Crowne Plaza London - Docklands By Ihg
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75 photos
Crowne Plaza London - Docklands By Ihg Hotel Exterior photoCrowne Plaza London - Docklands By Ihg Hotel Exterior photoCrowne Plaza London - Docklands By Ihg Hotel Interior photo
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Check rooms and rates
From142US$ /night
Check-in
02May2026Select date
Check-out
03May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
-
Next to ExCeL London
Great
8.5
8.7
/10
4.9
3.8
/5

Loved by Crowne Plaza London - Docklands By Ihg Hotel guests

  • Fantastic view
  • Comfortable bed
  • Friendly staff
  • Good breakfast
"The hotel also has an indoor swimming pool, jacuzzi, steam room and a sauna."
roy c from United Kingdom
read full review
"Good size rooms, very clean, decent parking area (although can be difficult at times inside the hotel."
Somenath D from United Kingdom
read full review
"The location is good with lovely views of the O2."
Daniel from United Kingdom
read full review

Amenities

Crowne Plaza London - Docklands offers a variety of amenities catering to both business and leisure travelers. The hotel features a heated indoor pool, gym, sauna, and steam room at the Quad Health Club. Guests can also enjoy an all-day dining experience at Fremantle Bar & Kitchen, which showcases a diverse menu with Australasian influences.

Rooms

The hotel provides 210 spacious bedrooms, including Standard, Superior, Junior, and Executive Suites. Guests can upgrade to an Executive Suite featuring panoramic views of the Royal Docks and O2 Arena, complemented by a separate lounge area. Each room is equipped with a flat-screen TV, work desk, and high-speed internet access.

Location

Crowne Plaza London - Docklands is conveniently located just 0.5 miles from the ExCeL Exhibition Centre and 4 miles from The O2 Arena. Close proximity to the Royal Victoria DLR station and the Elizabeth Line provides quick access to Central London. London City Airport is about a 10-minute cab ride away, allowing easy travel for guests.

Wellness

The Quad Health Club offers a comprehensive wellness experience with various fitness options. Guests can swim in the heated pool, enjoy relaxation in the hot tub, or participate in group fitness classes. Spa services include a range of treatments designed for rejuvenation and relaxation following an active day.

Business

The hotel features a state-of-the-art conference venue, offering eight meeting rooms with floor-to-ceiling windows and stunning views over the Royal Docks. It can accommodate up to 275 attendees, suitable for various events from seminars to celebrations. The dedicated conference floor provides audio-visual equipment and a breakout lounge for networking.

Highlights

Location: 0.5 miles from ExCeL

Rooms: 210 spacious bedrooms

Dining: Fremantle Bar & Kitchen

Wellness: Quad Health Club with spa services

Business: Eight modern meeting rooms

“Crowne Plaza London - Docklands strikes me as a particularly solid choice, especially given its location near the O2 and ExCeL London; the waterfront views and proximity to the Emirates Air Line add appeal beyond the typical business stay. I appreciate the attention to both wellness and dining, which elevate it from a purely functional hotel. The friendly and helpful staff, often mentioned, genuinely seem to enhance the overall experience.”
Hotel logo
Amelia BrooksLead Hotel Editor at Hotelairport
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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Standard King Room
Standard King Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
room details
Standard Double Room Two Double Beds
Standard Double Room Two Double Beds
2 persons
270 sq. feet 
2 Double beds
Shower
Heating
room details
Standard Double Room Two Double Beds Mini Cooler
Standard Double Room Two Double Beds Mini Cooler
2 persons
270 sq. feet 
2 Double beds
Shower
Heating
room details
Standard Double Room Mini Cooler
Standard Double Room Mini Cooler
2 persons
270 sq. feet 
1 Double bed
Shower
Heating
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Prices and Availability

Check availability and prices for your travel dates right now!

Facilities

Stay relaxed and refreshed just minutes from the airport
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Crowne Plaza London - Docklands, guests can relish the delightful culinary offerings at Fremantle Bar & Kitchen, where modern Australian and Asian dishes take center stage. Enjoy family-friendly dining with thoughtfully crafted meals that accommodate various dietary preferences, all while soaking in the picturesque dockside backdrop.
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo

Fremantle Bar & Kitchen

Australian and Asian fusion
Ambiance
Bright and modern, family-friendly atmosphere with scenic dockside views
Key Offerings
A menu rich in Halal, Vegetarian, Vegan, Gluten-free, and Dairy-free options, emphasizing local produce with a classical twist for breakfast, brunch, lunch, and dinner.
Reservation
Reservations recommended
Open for breakfast, brunch, lunch, and dinner

Location info

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Map view
Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
City landmarks
Library
Charlton House
2.0 mi
Convention Centre
ExCeL London
2500 ft
Castle
Tower of London
4.1 mi
Harbour
Tower Bridge
4.1 mi
Landmark
Royal Arsenal
2.5 mi
Event hall
The O2
2.0 mi
Landmark
Chapel Of St George And St Helena At Former Dockland Settlement No. 1
3000 ft
Landmark
Up at The O2
2.0 mi
Landmark
Greenwich Park
2.3 mi
Landmark
St Luke's Community Centre
2100 ft
Landmark
Silo D
2800 ft
Landmark
Silvertown War Memorial
3700 ft
Landmark
Royal Oak Public House
4000 ft
Landmark
Old Royal Naval College
2.1 mi
Landmark
The Connaught Tavern
4400 ft
Landmark
Statue of Corbet Woodall
1.5 mi
Landmark
Fairbairn Hall
4700 ft
Landmark
Quantum Cloud
3500 ft
Museum
Museum of London Docklands
1.9 mi
Museum
Cutty Sark
2.2 mi
Landmark
ExCeL Exhibition Centre
3000 ft
Landmark
East Greenwich Gas Works War Memorial
5100 ft
Landmark
The Dockers Sculpture
4200 ft
Landmark
Canning Town
1.2 mi
Landmark
Roman Catholic Chapel Of St Margaret
1.0 mi
Theatre
Brick Lane Music Hall
1.6 mi
Harbour
Trinity Buoy Wharf
1.2 mi
Nearby
27 Western Gateway
Emirates Air Line
1800 ft
Museum
The Crystal
1100 ft
Bridge
Royal Victoria Dock and Bridge
1800 ft
Restaurants
Al Masar
100 ft
8 Western Gateway
Heroica Lounge
400 ft
Western Gateway Royal Victoria Dock
Marina
500 ft
Unit 4A
Eeshi's Kitchen
700 ft
Western Gateway Unit G2
Prime Burger ExCel London
2100 ft
ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks
China Palace
1100 ft
K Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette Restaurant
1200 ft
K Warehouse 2 Western Gateway Unit R3
Bagel factory
1200 ft
1 Western Gateway ExCel Centre
Explore London
Explore Royal Victoria Dock
Top Attractions
Activities
Dining
Entertainment
ExCeL London
ExCeL London
9 minutes' walk
ExCeL London hosts various events and exhibitions throughout the year. Check the calendar for free entry days and tours.
The Crystal
The Crystal
5 minutes' walk
The Crystal offers a stunning space dedicated to sustainability. Visit for interactive exhibits and free admission.
The O2
The O2
40 minutes' walk
The O2 is one of London's most popular entertainment venues, hosting concerts, shows, and exhibitions. A vibrant atmosphere prevails.
Emirates Air Line
Emirates Air Line
7 minutes' walk
The Emirates Air Line cable car offers breathtaking views of the Thames. Great for thrill-seekers and photo opportunities.
Bow Creek Ecology Park
20 minutes' walk
Bow Creek Ecology Park is an oasis for nature lovers, featuring walking trails and diverse wildlife. A peaceful retreat.
Heroica Lounge
Heroica Lounge
2 minutes' walk
Heroica Lounge serves international cuisine in a chic setting. Perfect for grabbing a quick bite or a relaxed meal.
Marina
Marina
2 minutes' walk
Marina offers Mediterranean dishes with a waterfront view. Reservations are recommended, with vegetarian options available.
The O2 Arena
40 minutes' walk
The O2 Arena features live music and entertainment events. A vibrant nightlife spot with bars and restaurants nearby.
Trinity Buoy Wharf
Trinity Buoy Wharf
10 minutes' walk
Trinity Buoy Wharf hosts art installations and events. Family-friendly vibe with outdoor spaces and food vendors.
Getting around
City Centre
London16 min  ·  6.3 mi
Airports
London City (LCY)6 min  ·  2.3 mi
London Heathrow (LHR)58 min  ·  23.8 mi
Train
Charlton Train Station30 min  ·  1.6 mi
Charlton Railway Station32 min  ·  1.6 mi
Underground
Canning Town14 min  ·  3700 ft
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP19.98 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Romanian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
6
Number of rooms:
302
Former name
crowne plaza london - docklands, an ihg hotel

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Review summary
Based on recent reviews
Powered by AI
The Crowne Plaza London - Docklands by IHG generally impresses guests with its spacious rooms and comfortable beds, with some even enjoying upgraded rooms that feel like apartments. Its location proves convenient, especially for those visiting the Excel or the O2 Arena, with the nearby cable cars offering scenic Thames crossings. While most find it good value, a few guests have noted that the room cleaning wasn't always consistent .
Show moreShow less
Review score
Based on 2146 verified reviews
8.5/10
Great
88%
Recommend
Staff
9.0/10
Cleanliness
8.9/10
Paid Wi-Fi
8.0/10
Value for money
8.3/10
Pros
Quiet area
Quick check-in
Comfortable room
Professional staff
Cons
Slow bar service
Pool time restrictions
Guest reviews
based on 2146 reviews
8.5/10
based on 2193 reviews
4/5
based on 3978 reviews
8.5/10
Benjamin from Germany
Family with children
Standard Double Room Single Sofa Bed
4 nights in November 2025
|
Reviewed:February 05, 2026
6/10
outdated showersbroken steam room
the gym was disappointing. the steam room was out of service . the showers looked outdated. it really affected my experience.
0 Helpful
Oliver from United Kingdom
Business traveller
Standard Double Room Single Sofa Bed
3 nights in November 2025
|
Reviewed:January 21, 2026
9.0/10

Fantastic Docklands Stay

great breakfastfriendly staffwaterfront locationtelevision issue
The breakfast offered plenty of choices and tasted great. I found the staff to be very helpful and friendly throughout my stay. Access to the Dockland Light Rail was convenient (it helped me get around easily). The waterfront location provided a peaceful atmosphere.
I encountered a small issue with the television. Most channels did not work and casting was not smooth.
Facilities
9/10
The hotel provides a good leisure area with a pool, jacuzzi and sauna. I also saw the gym which includes treadmills, stationary bikes, and weights so guests can maintain their workout routines while traveling (which i appreciated!).
Rooms
9/10
The room included a comfortable bed and provided a view of the water. A mini-cooler was also available, ensuring drinks and snacks could be kept cold. Cleanliness was noticeable throughout the room.
0 Helpful
|
Show more
James from United Kingdom
Business traveller
Standard Double Room Mini Cooler
3 nights in November 2025
|
Reviewed:January 11, 2026
9/10

great stay near the excel center

mini coolercomfortable bedvaried optionsamazing choice
The room featured a mini cooler. It kept my drinks cold. I also appreciated the standard double room. The bed was comfortable, and the provided amenities were functional. Breakfast offered an amazing choice with varied options.
I observed some noise early in the morning from outside. It was noticeable though not severe.
Location
9/10
The hotel benefits from its proximity to the excel center. It is accessible and convenient. The nearby metro station facilitates access to the rest of the city. There are also many restaurants in the area. They offer diverse dining options.
0 Helpful
|
Show more
Ethan from United Kingdom
Business traveller
Standard Room
3 nights in November 2025
|
Reviewed:December 10, 2025
8.5/10

Excellent Stay Near Excel

helpful staffefficient check-inconvenient locationdecent breakfast
The front desk staff were especially helpful. Sabrina and Nina provided efficient check-in with a smile. .). The hotel's location near the Excel Centre proved very convenient. I also found the breakfast selection decent and fulfilling.
The parking was restricted and chargeable.
Rooms
9/10
The rooms offer ample space with comfortable beds. Each room includes a dedicated workspace and a modern bathroom equipped with essential toiletries and a powerful shower system.
Facilities
8/10
The hotel features a well-equipped gym with cardio machines and free weights. The pool area includes several lounge chairs and a dedicated relaxation zone. There is also a restaurant, though it was temporarily closed.
0 Helpful
|
Show more
Diane from Canada
Couple
Standard Room
3 nights in August 2025
|
Reviewed:September 29, 2025
9.3/10

amazing accommodation

excellent servicespacious roomconvenient locationbroken air conditioning
iona provided excellent service at the front desk, it included a complimentary prosecco bottle as a wedding celebration. rooms were clean and spacious for us. breakfast was nice, i also enjoyed the convenient hotel location.
the broken air conditioning made room temperature hot at night. staff offered a bar drink voucher as compensation.
Service
9/10
the reception staff was very knowledgeable, friendly and made sure my needs were sorted professionally. elizabeth arranged a lovely room with a river view for me. kalyani ensured all went smoothly at check-in.
Dining
9/10
the restaurant offered great service, and the food was very good, though the menu had limited options. breakfast was buffet style with something for everyone, and the food quality i found was good. the bar had a good vibe too.
Location
10/10
this location is near the excel centre, there is easy access to the dlr and elizabeth line. canary wharf, and the 02 are also very close by this hotel. there are many bars and restaurants near this hotel.
0 Helpful
|
Show more
FAQs
About Crowne Plaza London - Docklands By Ihg
What popular attractions are closest to Crowne Plaza London - Docklands By Ihg Hotel?
Guests of Crowne Plaza London - Docklands By Ihg Hotel can visit The Crystal (5 minutes' walk from the accommodation), or Emirates Air Line placed 7 minutes' walk away.
Which airport is the closest to the attractive Crowne Plaza London - Docklands By Ihg Hotel?
The closest airport to the attractive Crowne Plaza London - Docklands By Ihg Hotel is London City airport (5 km) and it is reachable with a 10-minute drive.
Is there a parking at the attractive Crowne Plaza London - Docklands By Ihg Hotel?
Yes, the attractive Crowne Plaza London - Docklands By Ihg Hotel features a car park on site.
What is the earliest I can check-in at the hotel?
At the hotel, you can check in from 15:00 till 23:59 on the day of arrival.
What is the earliest and the latest I can check-out at Crowne Plaza London - Docklands By Ihg Hotel?
At Crowne Plaza London - Docklands By Ihg Hotel, you can check out from 11:00 till 11:00.
How much does it cost to stay at the London hotel?
The price for a room in the London hotel starts at £142.
What payment methods are available in Crowne Plaza London - Docklands By Ihg Hotel?
At Crowne Plaza London - Docklands By Ihg Hotel, you can pay using American Express and Visa.
What room types are available at the attractive Crowne Plaza London - Docklands By Ihg Hotel?
Standard Double Room, Executive King Suite, and Executive King Room are among the room types available at the attractive Crowne Plaza London - Docklands By Ihg Hotel.
Does Crowne Plaza London - Docklands By Ihg Hotel offer facilities for business travellers?
Crowne Plaza London - Docklands By Ihg Hotel conveniently features a laptop safe and a xerox as well as meeting rooms and a business centre on-site.
What spa facilities does the attractive Crowne Plaza London - Docklands By Ihg Hotel offer?
Pampering amenities in the attractive Crowne Plaza London - Docklands By Ihg Hotel include a steam room, a Jacuzzi, and locker rooms.
Is there a swimming pool in Crowne Plaza London - Docklands By Ihg Hotel?
Yes, Crowne Plaza London - Docklands By Ihg Hotel features an indoor swimming pool.

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Check-in
02May2026Select date
Check-out
03May2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
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